COMMON QUESTIONS

Absolutely! We love installations in new builds as they’re a blank canvas, but we also love working in existing homes as you already know how your family uses the space. There’s various ways we can install our systems into existing buildings from re-wiring to retro-fit options that allow us integrate into completely finished spaces without any disruption or re-decorating required.

Not at all. We often install stand alone home cinemas, they’re great spaces for your home and perfect places to bring family and friends together.

Home cinemas can be installed in any room in your house, and are often the perfect way to utilise rooms you rarely use. We have put cinemas into un-loved dining rooms, garages, lofts and basements. You show us the space and we’ll design the perfect option!

Stand-alone home cinema’s can create an epic cinema experience, but we can also automate the individual room as required, for example dimming the lights, bringing down the screen and closing the blinds as you start the movie. Almost anything is possible, and if you later decide to incorporate some smart technology into other rooms in your home we can simply expand the system to integrate everything together.

Yes! Our installs are fully bespoke, so we can work with every room in the house or just a few. From TVs in the bathroom to recipe iPads in the kitchen; music to sing to in the shower to mood lighting in the lounge. There’s a huge (and ever expanding) list of possibilities.

Yes! We have multiple show room options so hopefully where ever you are we can arrange something to suit. We partnered with Sub Zero & Wolf in their Knightsbridge show room and are happy to demonstrate our technology to you there by appointment.

We also make use of branded demo rooms so we can show you the specific functionality of the control platform we think will work best for you. These are located across the country and your project manager can arrange a visit.

We have recently completed our ‘smart home on wheels’ demo room featuring a full smart home system in a quirky Mercedes Sprinter conversion, so we can also bring our show room to you!

We’d love to give a simple answer on this, but there is no one-size-fits-all solution. Price depends upon a range of factors including the size of the project, the brands you choose and level of automation you require. We’ve completed projects that came in under £5k as well as projects in excess of £250k. Let us know your budget and we’ll tell you what we can achieve with it.

Conversation and initial consultation are always free of charge.

Our installs are 100% unique and bespoke to you. We work with a wide range of control platforms and are not tied in to a specific system so we can always provide the option that will work best for you. Whilst we can’t offer an online price list we can promise you’ll always receive the best value for money. We’ll never try and sell you something you don’t need and we only install brands and functionality that we believe in and would confidently install in our own homes. We have a range of brands and options to suit all budgets, spaces and property types.

Yes and no! We will match like for like on materials/products so long as exactly the same product is quoted and the item is not discontinued. If you have a number of quotes you are looking at please discuss them with us, often slightly different part numbers are quoted or there may be a reason why we don’t think that solution will work best for you.

Often, different companies will quote based on different control platforms, for example Control4, Lutron, Elan, Crestron, Savant etc. We offer a full range of platforms and will initially quote with the solution we believe will work best for you. If you’d like us to quote an alternative control platform so you can compare like for like that’s not a problem.

We believe our installers/programmers are the best in the UK, and our most valuable asset. They are highly experienced and trained in multiple systems to the highest possible level. It is for this reason we can’t always match labour charges. We do promise to complete your project as efficiently as possible and we never under quote hours required to secure a project.

We certainly believe so. The importance of technology in our lives is expanding at a huge rate, and becoming integral to our lives. Investing in home technology can improve quality of life and therefore increase the value of your property. It will also set you property apart from all the others.

It is, however, vital that any install is future proof, there’s nothing worse than technology that’s out of date before it’s even installed. Our systems are fully future-proof and easy to adapt as technologies change. If you are installing home technology purely to increase the value of your property we recommend seeking expert advice first to ensure it is appropriate for the geographical area and size of property.

Yes, our systems offer a range of guarantees for both components and programming. We offer a lifetime guarantee on our programming (please ask for more details) and the components/devices installed have guarantees ranging from 12 months to lifetime of the product depending upon the brand/unit. We can give you full details of applicable guarantees for each part of your install as required. We also offer a range of post-install support packages that include product updates, service visits and programming changes.

Smart technologies have grown exponentially in the last few years and are much more common place in every day life than they were when we started out. There are now some great options that you can pick up in store or online that offer some smart functionality at a fraction of the cost.

So why use us? Many of these solutions are limited and will only work on individual devices or offer limited functionality. They usually require multiple apps and accounts to work which can be confusing and don’t offer a fully integrated solution in the way YSH do. DIY solutions can be a great starting point and we occasionally integrate some of these options together (adding additional functionality) in retro-fit situations, but in the end it’s a question of the level of integration you want to achieve, the simplicity of the solution and the longevity of the technology.

No, not at all. Our technology can be installed in a huge range of properties, including, commercial buildings, offices, horse boxes, ski chalets and more. We also have a team that specialise in yacht installations.

We believe smart technology shouldn’t just be about luxury and have pioneered the use of technology to make everyday life simpler. We have applied our technology to medical situations to provide solutions for care homes, assisted living and to adapt homes for people with different abilities. It’s not just about luxury homes, it’s about creating functional, non-complicated spaces for all, whether for work, play or home.

Of course, in fact we think it works best when our systems are created in partnership with your interior designer or architect as that way they’re seamlessly integrated into your wider designs and aesthetics. The earlier we can get in touch with the rest of your build team the better.

Absolutely. We’re often called into homes where the buyer or new residents are unfamiliar with systems installed. We can offer advice on how different control systems work, offer programming changes to suit your families lifestyle and adapt systems to work with your devices. Get in touch and you’ll soon see how simple and adaptable smart home systems can be for every member of the family.

Unfortunately we are asked this question all to often, and we’re regularly called upon by manufacturers to step in when things haven’t gone to plan. If you’ve had a problem on a recent install, a project hasn’t been completed, or the system simply doesn’t work in the way it should then please get in touch. 99% of the time we can fix your existing solution simply through re-programming but occasionally additional or alternative hardware may be required. Please chat with us if you’re in this situation and we’ll do everything we can to help and restore your faith in smart homes!

It completely depends on what your requirements are. We will never recommend a system that we wouldn’t use in our own home and only install brands that are reliable, easy to use and fit for purpose.

Many of our competitors choose to specialise in a particular brand in order to gain volume discounts or achieve a particular dealer status. This regrettably means you may end up with a system that’s the best option for them but not the best option for your project. We take a different approach, ensuring our staff are trained in multiple systems so we can also recommend the best fit for you and your budget.